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Customer Survey 2025
What's most important to you in choosing a NetSuite services partner?
Select up to 3
*
A
Staying within budget
B
Fast turnaround / response time
C
Access to senior-level expertise
D
Clear communication and documentation
E
Scalability and flexibility over time
F
Specialized support (e.g. integrations, automation)
How many hours per month do you expect to need?
*
A
Fewer than 10
B
10–20
C
21–40
D
40+
E
Not sure yet
What kind of budget are you working with?
*
A
Under $5,000/month
B
$5,000–$10,000/month
C
$10,000–$20,000/month
D
$20,000+/month
E
Flexible — just want the right fit
Do you want access to emergency support
*
Yes
No
How quickly do you want most requests turned around?
*
A
Within 1 business day
B
2–3 business days
C
Within 1 week
D
Within 2 weeks
E
No strong preference
What’s your preferred engagement style?
*
A
Monthly retainer (predictable hours + relationship)
B
Bucket of hours (buy what I need, use flexibly)
C
Ad-hoc, pay-as-you-go
D
Not sure yet
What type of work do you need help with?
*
A
System fixes or clean-up
B
Integrations or automations
C
Reporting & dashboards
D
Process design or advisory
E
Custom development
F
Something else
How valuable would access to perks like saved searches, training videos, and webinars be to your team?
*
0
1
2
3
4
5
N/A
Very Valuable
Which of the following perks would be most valuable to you? Drag to rank from most to least important.
*
Use the up and down arrow keys to change the rank.
1
Saved search templates
1
Private training video library
1
Release preview webinars
1
Preferred partner discounts
1
AMA-style office hours
If these perks were an optional add-on, how much would you be willing to pay per month?
*
A
$50/month
B
$100/month
C
$200/month
D
I’d expect them included in a premium plan
E
I wouldn’t pay extra for them
If a peer company recommended this service, how likely would you be to try it?
*
A
Very unlikely
B
Somewhat unlikely
C
Neutral
D
Somewhat likely
E
Very likely
Untitled checkboxes field
*
How soon are you looking to start?
*
A
Immediately
B
Within 30 days
C
1–3 months
D
Just exploring for now
What’s your name?
*
What's your email address?
*
Opt-in to communications?
*
Submit